Refund Policy

14-day money-back guarantee

If you're not happy with a paid plan, ask for a refund within 14 days of any payment and you'll get a full refund. This applies to your first payment and to each yearly renewal. You don't have to give a reason.

How to ask for a refund

• Email us at hello@raceseason.app with the email address you use for Race Season, or
• Reply to your receipt from Paddle, or go to paddle.net and look up your order.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Refunds go back to the payment method you used, and your bank or card provider may take a few days to show them.

What happens after a refund

Your account moves to the free plan straight away. Nothing is deleted: you keep every race you've already added, and you can upgrade again at any time. A refunded Founding Member plan can't be restarted at the Founding Member price.

After 14 days

After 14 days, payments aren't normally refundable, but you can cancel at any time to stop your plan from renewing. You keep your paid plan until the end of the year you've paid for. If something has gone wrong, such as a duplicate charge or the app not working for you, email us and we'll sort it out.

Your legal rights

This policy doesn't affect any rights you have under the consumer laws where you live.